Have a question, custom idea, or something you’d love to see made? We’d love to hear from you.
Fox & Threads creates bookish apparel, handmade bags, fantasy-inspired drinkware, reader accessories, and select custom goods for people who like their favorite stories to follow them into everyday life.
Whether you need help with an order, want to ask about a handmade piece, or have a custom project in mind, this is the best place to reach us.
Custom Orders & Special Requests
Have something specific in mind that you don’t see in the shop?
We offer select custom and personalized options for:
- Apparel
- Mugs and tumblers
- Handmade bags and sewn goods
- Embroidery
- Personalized gifts
- Memorial pieces
- Specialty projects
If you already know exactly what you want, send us the details.
If you only have the beginning of an idea, that’s okay too. We’re happy to take a look and see what we can create.
Helpful details to include
The more information you can send us, the easier it is for us to understand what you’re looking for.
Please include, when applicable:
- The type of item you’re interested in
- Quantity needed
- Preferred colors, theme, or style
- Personalization such as names, dates, or wording
- Whether you’re interested in printing, sublimation, embroidery, or sewing
- Any deadline or event date
- Images, artwork, logos, or inspiration you’d like us to review
For handmade bags, feel free to mention the bag style, color palette, print, hardware preference, or fictional vibe you have in mind.
Questions About an Order?
Already placed an order?
Please include your order number and the name used at checkout so we can find your order quickly.
If your order arrived damaged, defective, or incorrect, please include clear photos of the item and packaging whenever possible.
Bookish Product Questions
Not sure which bag style is right for you? Looking for a particular collection? Wondering whether a mug, tumbler, or apparel design is available in another option?
Send us a message.
We’re happy to help you find the right piece, answer questions about handmade items, or let you know what may be coming to the shop next.
Email Us
You can also reach us directly at:
We do our best to respond as quickly as possible.
Custom and handmade requests may take a little longer to review because we may need to check artwork, materials, construction options, or availability before giving you a complete answer.
Start Your Request
Use the form below to send us your question, order inquiry, or custom request.
Tell us what you’re thinking, give us as much detail as you can, and we’ll get back with you soon.
